ORDER LEAD TIME
What is your typical shipping time?
We typically process orders on the day of receipt for stock
skimmers. US shipping is via FedEx two day, which delivers in two business days.
International shipping is via FedEx International Economy (if available), which
takes about 5 calendar days to Europe or Asia. FedEx has a 7 calendar day
service guarantee for International Economy.
Please note that tax and customs clearance can add
significantly to delivery time. We fax a copy of the commercial invoice when we
ship internationally. This provides the customer with the information necessary
to contact FedEx to facilitate delivery.
Rush orders can be shipped using FedEx Priority at an
additional charge (i.e., the differential in FedEx charges.)
What is the lead time for custom skimmers?
We lost our custom machinist and are having some difficulty arranging a satisfactory replacement. Thus lead times for custom skimmers have lengthened substantially.
For an existing design, we now quote six weeks but may ship faster. The time depends on the cycling through the electroplating and the
machining processes.
For a new design, we quote eight weeks with the additional
time being spent on producing the mandrel.
Please note that we have suspended all production of slit skimmers until we can arrange a replacement machinist.